Studio Guidelines

you & eyebrow

By Brigitte

frequently asked questions

Permanent Makeup

01

What is permanent makeup?
Permanent makeup is a semi-permanent cosmetic procedure that enhances features such as brows, lips, and eyes by implanting pigment into the skin. The goal is to create soft, natural-looking results that simplify your daily routine while still looking like you.

Will my brows or lips look too dark or unnatural?
No. Our approach focuses on subtle, balanced results that suit your facial features and skin tone. Pigment is carefully selected, and results soften as they heal. Enhancements are always designed to look natural, not overdone.

Does permanent makeup hurt?
Most clients experience mild discomfort rather than pain. Numbing is applied throughout the procedure to keep you as comfortable as possible.

How long does the procedure take?
Appointments typically last between 1.5 to 3 hours. This includes consultation, mapping, numbing, and the treatment itself. Time is taken to ensure precision and comfort.

What is the healing process like?
Healing usually takes 7–10 days. During this time, you may notice redness, flaking, or light scabbing. Pigment appears darker at first and gradually softens. Final results settle after 6–8 weeks.

How long do results last?
Results typically last 12–18 months, depending on skin type, lifestyle, and aftercare. Sun exposure, skincare products, and natural skin turnover can affect longevity.

Why is a touch-up needed?
A touch-up helps refine shape, adjust color, and improve pigment retention. It is a normal part of the permanent makeup process and ensures the best long-term results.

I have an existing brow tattoo. Can I still book?
Clients with previous brow tattoos must send clear photos for assessment before booking. This allows us to determine whether correction, restoration, or removal is needed. Appointments made without prior approval may be canceled.

What is permanent makeup?
Permanent makeup is a semi-permanent cosmetic procedure that enhances features such as brows, lips, and eyes by implanting pigment into the skin. The goal is to create soft, natural-looking results that simplify your daily routine while still looking like you.

Will my brows or lips look too dark or unnatural?
No. Our approach focuses on subtle, balanced results that suit your facial features and skin tone. Pigment is carefully selected, and results soften as they heal. Enhancements are always designed to look natural, not overdone.

Does permanent makeup hurt?
Most clients experience mild discomfort rather than pain. Numbing is applied throughout the procedure to keep you as comfortable as possible.

How long does the procedure take?
Appointments typically last between 1.5 to 3 hours. This includes consultation, mapping, numbing, and the treatment itself. Time is taken to ensure precision and comfort.

What is the healing process like?
Healing usually takes 7–10 days. During this time, you may notice redness, flaking, or light scabbing. Pigment appears darker at first and gradually softens. Final results settle after 6–8 weeks.

How long do results last?
Results typically last 12–18 months, depending on skin type, lifestyle, and aftercare. Sun exposure, skincare products, and natural skin turnover can affect longevity.

Why is a touch-up needed?
A touch-up helps refine shape, adjust color, and improve pigment retention. It is a normal part of the permanent makeup process and ensures the best long-term results.

I have an existing brow tattoo.
Can I still book?
Clients with previous brow tattoos must send clear photos for assessment before booking. This allows us to determine whether correction, restoration, or removal is needed. Appointments made without prior approval may be canceled.

pMU Eligibility & Safety

02

Who is not eligible for permanent makeup?
Permanent makeup is not recommended for clients who are pregnant or breastfeeding, under 18 years old, prone to keloids, or who have certain medical or skin conditions. A full list of restrictions is provided before booking.

Do I need medical clearance?
Some health conditions require a doctor’s clearance before proceeding. If you have any medical concerns, please inform us before booking so we can guide you appropriately.

PMU Pre-care & Aftercare

02

Healing Reminder

Healing timelines vary depending on skin type and aftercare. Color may appear darker initially and soften over time. Touch-up sessions may be recommended once healing is complete.

Pre-Care (Before Your Appointment)

Avoid retinol, acids, and active skincare on the brow area for at least 30 days
Do not wax, thread, tint, or tweeze brows one week prior
Avoid alcohol, caffeine, and blood-thinning medications 24 hours before
Avoid sun exposure, tanning, or chemical peels on the brow area
Do not work out heavily on the day of your appointment

After-Care (Healing Period)

Keep brows dry for the first 24 hours
After 24 hours, gently cleanse with clean hands and mild cleanser
Apply only the ointment provided, using a thin layer
Do not pick, scratch, or peel flaking skin
Avoid makeup, skincare products, sweating, sun exposure, pools, and saunas for 10–14 days
Expect flaking and color changes during healing

Eyeliner

Lips

Brows

Pre-Care (Before Your Appointment)
Stay well-hydrated in the days leading up to your appointment
Avoid alcohol and caffeine 24 hours prior
Avoid lip fillers, chemical peels, or laser treatments around the lips before treatment
Inform your artist if you are prone to cold sores
Avoid lip exfoliation or waxing before your appointment

After-Care (Healing Period)

Keep lips clean and lightly moisturized using the provided ointment
Blot gently if lymph fluid appears during the first few hours
Avoid spicy, salty, or acidic foods for 48 hours
Do not peel or pick flaking skin
Avoid lipstick, lip gloss, and makeup until fully healed
Avoid sun exposure and use SPF lip balm after healing
Expect dryness, flaking, and temporary color intensity

Brows

Lips

Eyeliner

Pre-Care (Before Your Appointment)

Avoid lash extensions, lash lifts, or lash serums for at least one week
Avoid eye makeup on the day of your appointment
Avoid alcohol and caffeine 24 hours before
Avoid sun exposure and active skincare around the eyes
Do not wear contact lenses during the appointment

After-Care (Healing Period)

Keep the eye area clean and dry for the first 24 hours
After 24 hours, gently cleanse using clean hands and mild cleanser
Do not rub or touch the eye area
Avoid eye makeup for 5–7 days
Avoid swimming, saunas, steam rooms, and heavy sweating
Avoid lash treatments until fully healed
Mild swelling, flaking, and sensitivity are normal

Brows

Lips

Eyeliner

IMPORTANT

Pre-procedure and aftercare guidelines play an important role in how your skin heals and how your results settle. We encourage you to read all instructions provided by You & Eyebrow by Brigitte carefully. Proper care supports safe healing and beautiful, natural results. Non-compliance may affect pigment retention and overall outcome.

Booking an Appointment

03

How do I book an appointment?
All appointments must be booked through our official website. We do not accept bookings through social media or third-party apps to ensure accuracy and prevent fraud.

Do I need a consultation before booking?
Most services include a consultation on the day of your appointment. For clients with existing tattoos or medical concerns, a prior assessment may be required.

Is a deposit required?
Yes. A non-refundable, non-transferable deposit is required to secure your appointment. The remaining balance is due on the day of your service.

Aesthetic & Skin Treatments

04

What aesthetic and skin treatments do you offer?
We offer facial, laser, and aesthetic treatments designed to address skin concerns and support overall skin health. Each treatment is selected and performed with the same care and professionalism as our PMU services.

Do aesthetic treatments require downtime?
Downtime varies depending on the treatment. Some services allow you to return to daily activities immediately, while others may require brief recovery. Specific aftercare will be discussed during your appointment.

Payments & rescheduling

05

What payment methods do you accept?
We accept GCash, online bank transfer, and cash payments at the studio.

What is your rescheduling and cancellation policy?
Appointments may be rescheduled at least 72 hours before the scheduled time without a fee. Rescheduling within 72 hours may incur a rebooking fee. No-shows or same-day cancellations result in a forfeited deposit.

All appointments must be booked exclusively through our official website.

We do not accept bookings via social media, messaging apps, or GCash to avoid errors and fraudulent reservations.

Appointments are secured on a first-come, first-served basis and are only confirmed once the required deposit has been received and approved.

Studio Policies

BOOKING POLICIES

A ₱2,000 non-refundable, non-transferable deposit is required to secure your appointment.

The remaining balance is due on the day of your service.

Accepted payment methods:
• GCash
• Online bank transfer
• Cash

Deposits will be forfeited in cases of no-shows, late cancellations, or ineligibility discovered after booking.

Deposit & Payments

You may reschedule your appointment at least 72 hours (3 days) prior to your scheduled time without penalty.

Rescheduling within 72 hours will incur a rebooking fee.
Same-day cancellations or no-shows will result in forfeiture of the deposit.

Rescheduling & Cancellations

Please arrive on time to allow your service to be completed properly.

A 30-minute grace period is provided.
Arrivals beyond 40 minutes may require rescheduling, and the deposit may be forfeited.

Late Arrival Policy

Our policies are in place to protect your safety, ensure the best possible results, and maintain a smooth, professional experience for every client. By booking an appointment with You and Eyebrow by Brigitte, you agree to the following:

or your safety and the quality of results, certain health conditions, medications, and skin concerns may restrict treatment or require medical clearance before proceeding.

Clients Who Are NOT Eligible for Treatment:
• Permanent makeup services cannot be performed on clients who:
• Are under 18 years old
• Are pregnant or breastfeeding
• Are prone to keloids or hypertrophic scarring
• Have active skin conditions on the treatment area (eczema, psoriasis, rosacea, severe acne, dermatitis)
• Have blood-borne diseases such as:
• HIV / AIDS
• Hepatitis A, B, or C
• Have bleeding disorders or clotting conditions
• Have uncontrolled diabetes
• Have epilepsy
• Have had an organ transplant
• Have severe heart conditions
• Have active infections or open wounds on the treatment area

Conditions That Require Medical Clearance:
• A doctor’s approval is required before treatment if you have:
• Diabetes
• Thyroid disorders
• Autoimmune conditions
• History of chemotherapy (must be at least 6 months post-treatment)
• History of radiation therapy
• Hemophilia
• Immune-related or slow-healing conditions
• High blood pressure that is not well controlled
• Long-term use of blood-thinning medications
• Use of immunosuppressants
• Recent or past Accutane use (must be off for at least 6 months)
• Clients with Alopecia, Vitiligo, Celiac Disease, Hashimoto’s, or Graves’ Disease may be eligible, subject to assessment and clearance.

Important Medical Disclaimer
By proceeding with treatment after receiving medical clearance, you acknowledge that You and Eyebrow by Brigitte will not be held liable for complications related to pre-existing conditions, medications, or undisclosed medical history.

We reserve the right to refuse service if a treatment is deemed unsafe.

Health, Safety & Eligibility

Clients with existing brow tattoos must submit clear photos for assessment before booking.

A consultation is required to determine eligibility for correction, restoration, or removal.
Appointments booked without prior approval may be canceled, and deposits will not be refunded if the case cannot be accommodated.

Clients With Existing Tattoos

To maintain a calm, clean, and professional environment:
• No companions, children, or pets are allowed inside the studio
• Please arrive alone and on time
• Follow all hygiene and safety protocols during your visit

Failure to comply may result in refusal of service.

Studio Guidelines

Aftercare instructions must be followed strictly to ensure proper healing and optimal results.

Healing timelines and results vary per client. Additional sessions may be required depending on skin type, lifestyle, and aftercare compliance.

Aftercare Responsibility

By booking an appointment, you consent to before-and-after photos or videos being taken for documentation and educational purposes.

If you prefer not to be featured on social media or marketing materials, please inform us prior to your appointment. Your preference will be respected.

Photo & Media Consent

These policies allow us to provide consistent, safe, and high-quality care for every client. Ny proceeding to schedule an appointment with us, you agree to our terms, policies and conditions. No exemptions. Thank you for your understanding and cooperation.

Final Note